Freelance Account Manager | Remote Client Management for SMEs & Startups
Freelance Account Manager | Remote Client Management for SMEs & Startups
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I help small businesses and startups manage their client relationships — remotely, professionally, and without the overhead of a full-time hire.
My background is in B2B account management across manufacturing and trade, working with Turkish companies expanding into the Italian and European market. I've handled everything from first contact to ongoing order management, acting as a commercial and cultural bridge between headquarters and Italian clients.
What I bring to the table:
Full remote client management (email, calls, CRM follow-up)
First contact through to deal closure and retention
Clear communication across languages and business cultures (Italian, English, Turkish)
A personal, relationship-first approach — I don't manage accounts, I manage people
I work best with SMEs and startups that need a reliable external account manager without the cost of a full-time employee. If you're growing and need someone to own your client relationships, let's talk.
About Andre
About Andre
I'm Andrea, an Italian freelance account manager based in Italy, with several years of hands-on experience working with Turkish businesses expanding into the European market.
I'm not a big agency. I'm one person — and that's the point. When you work with me, you get direct access to someone who genuinely cares about your clients and treats them as if they were his own.
My background is in B2B account management for small manufacturers, exporters, and startups. I've managed client relationships from the very first contact through to long-term retention — handling communication, follow-up, and order coordination entirely remotely.
I speak Italian, English, and Turkish fluently, which means I can work comfortably across cultures and make sure nothing gets lost in translation — literally or commercially.
I currently work with a small number of non-competing companies, giving each one focused, confidential, and reliable service.
My Services
My Services
Remote Account Management
I take care of your client relationships on an ongoing basis — follow-up, order management, and communication — so nothing falls through the cracks.Client Onboarding
I handle the first critical phase with new clients: introduction, alignment, and setup of the commercial relationship, making sure the start is smooth and professional.Commercial Mediation
When language or culture creates friction between your company and Italian clients, I step in as a trusted intermediary who understands both sides.Market Presence — Italy & Europe
You stay at your headquarters. I'm your face on the ground in Italy, managing relationships and representing your company with local clients.
Who I work with
Who I work with
I work with small businesses, startups, and exporters that are serious about growing in Italy and Europe — but don't need (or can't afford) a full-time account manager on payroll.
Typically:
Manufacturers & exporters entering the Italian market for the first time and needing someone to manage the commercial relationship locally.
Startups that are scaling fast and need a reliable person to own client communication without adding headcount.
SMEs with Italian clients that need ongoing account management — follow-up, retention, order coordination — handled professionally and remotely.
If you're a small team wearing too many hats, I free up your time by taking full ownership of your client relationships.
Some of my clients :
Some of my clients :
As Account Manager for MyBentonite, a Turkish manufacturer of bentonite cat litter, I lead the company’s growth strategy across Italian markets. I identify and develop new distribution channels, build strategic partnerships, and manage market entry processes to strengthen brand presence and drive sustainable sales growth in the pet care sector
As an Expansion Manager at Pruvasya, I support the company's export operations by identifying and developing commercial opportunities in international markets. My responsibilities include managing foreign client relationships, facilitating communication between Turkish producers and overseas buyers, and assisting in contract negotiations. I also contribute to market analysis, product positioning, and the development of entry strategies in target countries. Thanks to my multilingual skills (Italian, English, Turkish) and knowledge of local dynamics, I help bridge cultural and business gaps, supporting Pruvasya’s growth in Europe and beyond.
As Co-Founder of Bol Hasat, I have been actively involved in building a sustainable agritech startup focused on improving agricultural productivity and market access in Turkey. My role includes strategic planning, business development, and stakeholder engagement. I also oversee digital integration, process optimization, and cross-functional coordination to support farmers and streamline supply chains.
I serve as Account Manager for Mamapetz, an Istanbul-based company specializing in the production of high-end pet furniture and accessories.
Mamapetz stands out for creating products entirely handcrafted from sustainable natural wood. Our collection, which includes pet beds, scratching posts, and feeding stations, is characterized by an essential design free of chemical treatments, conceived to blend elegantly into premium home interiors.
+39 379 - 256 7175
+39 379 - 256 7175
© 2026 Andrea Loi. All rights reserved.
P. IVA: 02836500039
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